At Avatara Software, we have a rule: If we do anything manually more than twice, we automate it. This seems obvious to other developers who are familiar with the use of build and deployment tools. However, this way of thinking often surprises our clients. We believe strongly in the power and value of automation and this is why we love what we do.

Why won’t organizations automate?

“We’ve always done it that way”

This is a sentiment that is quite common in many industries. A (often undesirable) business practice is put in place as a matter of expedience, and within a short period of time, it becomes embedded within the organization. Sure, it is inefficient and inconvenient, but it seemed like the best solution at the time. And, best of all, it works!

Is it enough to “just work”?

“If it ain’t broke, don’t fix it”

It’s easy to say that a possible business disruption caused by replacing a less-than-ideal process with a new process could cause a loss of productivity. However, by taking on the task of a new and automated process, a business stands to gain so much more than the potential disruption of implementation. This is where we come in.

Client Case

In recent conversation with a client, they mentioned that each month they have to generate a comprehensive safety report. The generation of this report could take as long as a week to gather the necessary information from across the business. Invariably during this weeklong process, life continued to happen deeming the report out of date almost before completion. Each month, a different individual within the Quality department is responsible for generating these reports. This monthly change resulted in inconsistencies between reports as sections were omitted or changed by the latest contributor.
Luckily, this client had been using our issue and corrective action tracking system, AIM, for over a year.

When we heard about the safety report we asked them two questions:

Why not get the data from AIM instead of collecting it manually?

Why don’t we modify AIM to generate this report for you, on demand?

And the responses we got were:

“We’ve always done it that way”

“We didn’t know that was even possible”

Automation Solution

Using a well-received report as a template, we were able to modify AIM to generate an automated safety report on demand.

  • This report pulls in the latest data from AIM, so it was always up to date.
  • It is based on a template, therefore it always has the same look and feel; even the colour coding on the pie charts is the same every time.
  • The Quality staff is now able to spend their time analyzing the report, and addressing any safety trends that are identified, rather than spending twelve weeks a year generating a report.


By implementing a custom automated report, you can reallocate your team’s resources and time to projects and tasks that need your attention. The temporary disruption of implementation is merely a blip on the road to an efficient and productive team.

Does this sound all to familiar to you? Drop us a line. We’re here to help.